ROCHESTER COMMUNITY SCHOOLS
PATH TO RESOLUTION
Who can help me?
The biggest question we get as PAC representatives is who can answer my questions? While you are always welcome to push the “talk to us” button on the RCS homepage or reach out directly to administrators, in an effort to keep things running smoothly, the following is the official process to address your questions and issues.
Your first step is always your child’s teacher or resource teacher. (The one who handles the IEP.) This is your case manager.
If you have exhausted this option, the next step is your school principal. If that option has not worked out satisfactorily, your next step is to reach out to the appropriate supervisor. The supervisors are as follows:
Natashia B. Smith, Supervisor for Early Childhood and Elementary. Oversees all early childhood, elementary special education services, resource and basic programs. Provides ancillary service support for Speech Language Pathology.
Tiffany Gauthier, Supervisor for Secondary Education. Oversees all middle school and high school Special Education services this includes resource and basic programs. Provides ancillary service support for Psychology, Occupational Therapy, and Physical Therapy.
Genet Haise, Supervisor of Adult Transition Program Services and K-12 ASD basic programming. Oversees ATPS program. Provides ancillary service support for Social Work.
If the supervisor is unable to resolve your issue, your next step is Concetta Lewis, Assistant Superintendent of Special Populations, Diversity, Equity and Inclusion. Oversees all Special Education services. Or Susan Demeniuk, 504 Coordinator. Oversees all 504 plans.
If by this point your issue has still not been resolved to your satisfaction, your next step would be appropriate cabinet members and finally, Dr. Robert Shaner, Superintendent for RCS. Contact information for Dr. Shaner and the Cabinet Members can be found below:
Dr Robert Shaner, Superintendent
Debi Fragomeni, Deputy Superintendent for Teaching and Learning
Dana Taylor, Deputy Superintendent for Business Affairs
Elizabeth Davis, Chief Human Resource Officer and Title IX Coordinator
Cory Heitsch, Assistant Superintendent of Early Childhood and Elementary Education (TK-5)
Concetta Lewis, Assistant Superintendent of Special Populations, Diversity, Equity and Inclusion
Neil Deluca, Executive Director of Secondary Education
Cindy Lindner, Executive Director for Technology and Strategic Initiatives
Matt McDaniel, Executive Director for Business Operations
Most importantly, don’t forget us! Reach out to your school’s PAC representative for guidance and support.
You are why we are here!